For D2C & e-commerce brands in India
When a customer orders a prescription-only product, we hold the order, connect them to a registered doctor on a masked phone call, and tell your store whether to ship, edit or cancel.
How it works
Your customer checks out as usual and agrees to a short teleconsultation. Orders that contain prescription-only products are sent to us and held out of packing.
We assign an available doctor for the customer's city and language, call both on a masked number, and record the outcome. Your store gets a clear instruction for every order, so nothing ships without a valid prescription and nothing waits without a next step.
One integration. Your store holds Rx orders and releases them on our signal, with a dashboard to track every request.
An SMS before the call, a doctor who speaks their language, and the prescription sent to their phone.
Patient and order details on screen when the call connects, and a simple form to approve, change or decline.
Your store sends us the order. We check which products need a prescription.
The customer gets an SMS, then a masked call from an available doctor.
The doctor approves, partly approves or declines, and signs the e-prescription.
We tell your store to ship, edit or cancel, and the customer gets their copy.
Features
You keep selling. We run the clinical step and give your store a clear answer for every order.
We decide from your product list whether an order needs a prescription, so only the right orders are held and everything else ships as normal.
Why it matters: Sell regulated products online without building a clinical team.
The next available registered doctor for the customer's city and language, with backups if one is busy.
Why it matters: Customers reach a doctor in minutes, not days.
Doctor and customer talk on a virtual number. Neither sees the other's phone number, and every call is recorded.
Why it matters: Private, auditable consultations that customers actually pick up.
Approve, partially approve, change or decline. Each outcome comes with a clear instruction for your store.
Why it matters: No order sits in limbo, and refunds are always clear.
See every prescription request, its status and its timeline, and cancel requests when a customer cancels.
Why it matters: Your support team can answer any customer question in seconds.
Integration & security
Nothing that can trigger a call runs in your shopper's browser. Here is how your store and our platform work together.
Your server posts each order to our API with a per-brand key. Every request is signed, so no one else can create orders or trigger calls.
Why brands choose us
Every missed call is retried or rerouted, and every order ends in a clear outcome for your store.
Approval depends only on the doctor's signed prescription, never on how long a call lasted.
Masked numbers, minimal data shared with partners, and encrypted recordings.
Doctors matched by city and language, with SMS and WhatsApp updates customers already use.
Every status change and decision is logged, so you can answer any customer or auditor question.
Install a plugin or call one API. Your checkout stays the same for every other order.
Create a brand account to start sending prescription orders. Our team reviews every new brand within one business day.